Contact Us
We're here to help with your order, delivery or products
Whether you have a question about a garden building, need help with an order or want to arrange a return, our UK customer service team is happy to help.
Our Contact Details
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Details |
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Phone |
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Opening hours |
Monday to Friday, 9:00 AM – 6:00 PM (UK time) |
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Response time |
Within 24 hours on business days |
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Business address |
Norvalia, 74 North Western Street, Manchester M12 6DX, United Kingdom (correspondence address only – not a shop or showroom) |
Norvalia is an online-only retailer, so orders cannot be collected from this address.
Send Us a Message
The quickest way to reach us is to fill in the contact form on this page or email us. Please include your name, your order number (if you have one) and your question, and we will reply within 24 hours on business days.
Any information you send us is handled in line with our Privacy Policy.
Find an Answer Quickly
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Your question is about… |
Where to look |
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Delivery times, tracking or delivery of garden buildings |
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Returns, exchanges or refunds |
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Payment methods or payment problems |
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Anything else |